Tell us what’s up.
Choose your condition and complete a short questionnaire on your phone or laptop. It takes about five minutes.
START WITH YOUR SYMPTOMS ↗Online care. Ontario pharmacists.
A little care.A big relief.
Everyday health issues shouldn’t take over your day. Connect with a licensed Ontario pharmacist, right from your couch.
Find care for your symptomsAssessment free with a valid Ontario health card.
$30 without. Medication costs may apply.
NO APPOINTMENT NEEDED · TYPICAL REPLY ~5 MINUTES↓
Licensed Ontario pharmacists✳From wherever you’re comfortable✳No referral needed✳Typical reply ~5 minutes✳Free with an Ontario health card✳Prescriptions when clinically appropriate✳Free medication delivery✳✳✳✳✳✳✳✳
Pharmly at a glance
Online pharmacist assessments and prescriptions in Ontario
Pharmly lets anyone in Ontario be assessed online by a licensed Ontario pharmacist for 28 common minor ailments — including UTIs, pink eye, cold sores, yeast infections, acne, eczema, hay fever and acid reflux. You answer a short questionnaire, a pharmacist reviews it and follows up by text or email, and when it’s clinically appropriate they prescribe treatment and send it to the pharmacy of your choice. No appointment, referral or family doctor is needed. Pharmly is operated by Citrus Pharmacy, an Ontario College of Pharmacists accredited pharmacy (#306740).
- CostFree with a valid Ontario health card, or $30 without.
- SpeedA pharmacist follows up within 24 business hours — right now our typical reply is about 5 minutes.
- WhereAnywhere in Ontario, from your phone or computer.
- WhoLicensed Ontario pharmacists. Not for emergencies — call 911.
01 / Conditions a pharmacist can treat online
Small problem.
Let’s start here.
Explore the 28 common conditions Ontario pharmacists can assess. Your assessment determines the right next step.
Urinary tract infection
Uncomplicated UTI
Acne (mild)
Mild acne
Cold sores
Herpes labialis
Nasal congestion
Viral rhinitis / rhinosinusitis
Eczema & dermatitis
Atopic, allergic or contact
Jock itch
Tinea cruris
Nausea in pregnancy
Nausea & vomiting of pregnancy
Pinworms & threadworms
Intestinal worms
Yeast infection
Vulvovaginal candidiasis
Impetigo
Bacterial skin infection
Pink eye
Conjunctivitis
Oral thrush
Candidal stomatitis
Menstrual cramps
Dysmenorrhea
Tick bites
Lyme disease prevention
Mild headache
Tension-type headache
Diaper rash
Diaper dermatitis
Insect bites & hives
Bites and urticaria
Dandruff
Seborrheic dermatitis
Ringworm
Tinea corporis
Warts
Verrucae (excl. face/genital)
Calluses & corns
Thickened skin
Head lice
Pediculosis
Hay fever
Allergic rhinitis
Canker sores
Aphthous ulcers
Dry eye
Xerophthalmia
Acid reflux / heartburn
GERD
Hemorrhoids
Internal & external
Sprains & strains
Musculoskeletal
No matching condition. See everything we treat.
Explore all 28 conditions02 / How an online pharmacist assessment works
Your day, uninterrupted.
From the first question to your next step.
Here’s how Pharmly works.
We’ll take a look.
A licensed Ontario pharmacist reviews your answers and follows up within 24 business hours (right now our typical reply is about 5 minutes), by message or call.
REAL PHARMACIST. REAL CARE.Know your next step.
When it’s clinically appropriate, your pharmacist prescribes the medication you need, delivered to you at no extra cost. Otherwise, you’ll get a clear plan for what to do next.
A PLAN THAT MAKES SENSE
YOUR COMFORT ZONE. YOUR CARE.
03 / Why Ontarians use Pharmly
Stay comfy.
We’re here.
The commute. The waiting room. The reshuffled day. Getting help for an everyday health concern can be simpler, especially for the millions of Ontarians without a family doctor.
Care from a licensed Ontario pharmacistEvery assessment is done by a pharmacist licensed by the Ontario College of Pharmacists.
No appointment or referralStart any time, from your phone or laptop. No family doctor needed.
Free with a valid Ontario health cardNo card, or new to Ontario? You can still be assessed for a flat $30.
Private and secureYour health information is encrypted and only accessible to your pharmacy care team.
FAQ
Common questions.
How much does an assessment cost?
The assessment is free with a valid Ontario health card, or $30 without. Medication costs are separate and may be covered by your drug plan.
How quickly will I hear back?
A licensed Ontario pharmacist reviews your questionnaire and follows up within 24 business hours (right now our typical reply is about 5 minutes), often much sooner. If anything urgent is flagged in your answers, we will direct you to the right level of care.
Do I need a family doctor or a referral?
No. You can start without a family doctor, referral or appointment.
Will I receive a prescription?
Yes, when it’s clinically appropriate. Ontario pharmacists are authorized to prescribe for these conditions, so if medication is right for you, your pharmacist will prescribe it and we can deliver it at no extra cost. If a prescription isn’t the best option, they’ll recommend what is, whether that’s an over-the-counter product, self-care or a referral to the right level of care.
Can you prescribe narcotics or other controlled substances?
No. Pharmly does not and cannot prescribe narcotics, opioids or any other controlled substances. Pharmacist prescribing in Ontario covers specific minor ailments only and does not include controlled drugs. If you need one of these medications, please speak with your doctor or nurse practitioner.
Who provides my care?
Assessments are carried out by pharmacists licensed by the Ontario College of Pharmacists. Pharmly is operated by Citrus Pharmacy, OCP Accreditation #306740.
Let’s take care of it.
Your next step
to feeling better.
Start your assessment
Free with a valid Ontario health card. $30 without.